Our Approach

We use a customised blend of methodologies to get your users through any change initiative. We offer end-to-end technology adoption strategy and services that cover research, workshops and guided coaching and consulting. Empathy is where we start.

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No amount of training or expertise can accurately predict what each user is thinking. So before we begin, we listen to what people have to say. By conducting research across your organisation, we build up a picture of your organisation and culture, and pinpoint areas of resistance. We listen to what’s important to people in their day-to-day work and then create profiles that represent your people. Each profile is a fictional character that represents the needs, feelings and common behaviour patterns within the company. 

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Visual Story Telling

Our visual story telling tactics and awareness campaigns will help to drive awareness and create desire for the change. ​

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Workshops

Our remote or on-site workshop facilitation prepares all key business leaders and a network of change champions who are going to drive the change forwards. 

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Sponsor Coaching

​Leaders play a pivotal role in ensuring the successful outcomes of any change initiative. We guide and coach them through the lifecycle of the project, to participate visibly, to champion the change and provide effective ways in which to communicate. Sponsor effectiveness has a direct impact on whether projects meet objectives or not.

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People Leadership Coaching

Employees look to their managers for instructions guidance and support. Our leadership workshops take leaders through the common pitfalls and what to avoid. Leveraging the power and influence of managers to support team members through any change is vital for successful adoption.

Harnessing the power of your Digital Champions 

Digital champions are the eyes and ears of your business and we know what a good champion community looks like. It is one that is equipped, recruited, rewarded and engaged. Fostering a community of technology enthusiasts is not as daunting as it may seem. Our champion engagement strategy will tap into the right people, get them up to speed on the technology, build enthusiasm and help to facilitate learning by peers and self-service. 

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Buzz Day Planning

We help you launch your technology, leaving employees feeling excited and wanting to discover more. Planning the day, from taster sessions, to invitees (based on profiles collated), to partners we can include, we cover it all. We facilitate on the day, and work with the champions network to follow up and keep the buzz going.